Terrible resort. Shame on Holiday Inn Club Vacations!!!!
My daughter and I booked a stay for mother’s day weekend 2018 at Galveston Seaside Resort through the Holiday Inn Club vacations timeshare promotion. This resort is a 30 min drive from civilization. The restaurant that is on site is mediocre at best and has very limited options. when we arrived at the building it looked dismal. The stairwell was dirty and looked like a stairwell in the projects. when we opened the door there was a lingering mouldy scent, stains on the carpet. I walked around to inspect the unit and found that there wasn’t one piece of furniture without stains. The bathtub had pieces of tape covering holes. The refrigerator and stove were rusted and dirty. I anticipated cooking during our stay but that was not an option after I saw the condition of the kitchen. The air conditioning in one of the bedrooms was broken and was unbearable to sleep in. to add insult to injury when I turned on the water it came out BROWN!!!!! Maintenance came and said “sorry the water line was cut earlier and we just fixed it” We also found dead bugs around the unit. I have posted pics of our unit I called the front desk to express how displeased I was with the unit. there was never an offer to change rooms.
The next day, I attended the hour-long sales pitch as part of the agreement. When I informed the salesman that we have exceeded the 1-hour requirement obviously he was pissed. After the 1st night at Galveston I have decided that I will never spend another dime to buy in to Holiday Inn Club Vacations. If these are the accommodations for members I greatly regret that I even joined. I was told at the presentation that the unit I was staying in was not part of the “signature” collection and that I should upgrade if I want better rooms in the future. What a rip-OFF!!!!
I would give this resort a 2 star rating. For the money I am paying for my timeshare I would have been better off just booking an AirBNB or going through a travel site for better accommodations.