Club El Marques

Club El Marques

Calle las Rosas, 4, 38683 Puerto de Santiago, Santa Cruz de Tenerife, Spain

Disgusted

Done 11 days at this location, and spent lots of money around the pool and at the bar as was self-catering! Not kid friendly what so ever have to enter the pool by the ladder as jumping in is not allowed. Unless you don’t make a splash!!!!! A fantastic destination for the over 80’s.

Done 11 days here meet some nice people who persuaded us to stay a further 5 days, tried to extend our stay at these apartment to be told no availability so tried el marques palace next door that had availability……..result as meant the kids that our kids had meet could still play together as this was one of the main reason for us extending our holiday. However, the next day to be kicked out of the pool with the manager surrounding my wife and kids sun beds which was embarrassing and intimidating for her and damn right bullying. And was then told that we could use the restaurant and bar area to spend money but kids were not allowed to use the pool or the facilities as we were no longer staying here!!!!! Is this how you treat a family who has spent 11 days and thousands of pounds in this complex ☹️☹️☹️#unhappy family