Let Mercantile Claims assist you with Diamond International Resorts Timeshare Termination, Claims & Compensation
We have successfully terminated thousands of timeshare contracts for people who want to get rid of their timeshare. Contact us Now to discuss timeshare release & compensation claims
Many of the UK’s timeshare owners are currently tied into contracts with Diamond Resorts – one of the leading timeshare schemes in the USA.
There has been a huge increase in complaints and timeshare release enquires in recent months from customers with Diamond International.
Many concerns centre on the following factors:
If the contract with Diamond Resorts was sold “in perpetuity” or you were pressured into a contract with little knowledge of the implications then you can claim against the resort or a timeshare release on the grounds of mis-selling.
If you believe you had a timeshare contract with Diamond Resorts and you wish to be released from your timeshare scheme & points, please contact one of our experts at Mercantile Claims or fill in the form below.
A few things needed maintenance.
Stayed at Legends in February 2012. We booked a 2 bedroom suite.
It was smaller than I expected and the room fittings and fixtures were cheapish. A few things needed maintenance.
Our room was poolside so it was pretty loud when kids were around. I would try to get a room on the backside if you want peace and quiet.
Parking is $15 + tax and you must give a $20 deposit (refundable) for a ski locker. They also apply a damage deposit freeze on your credit card (3 nights = $150). It is a timeshare so there is not daily maid service – it is available for a fee if needed.
I thought the place was overpriced for what it was. We purchased a getaway special and it was just under $300 per night. There are better deals to be had in Whistler.
Legends has a great Creekside Ski in – out location and it looks nice form the outside but I was disappointed.
Creekside seems to be going through an economic downturn as many businesses have gone under. There is still a great little sushi cafe and Dusty’s has good Apres. If you are looking for Whistler Village action – this is not the place.
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Fantastic hotel, quiet location,
My family stayed here for 3 nights and wished we had longer.
The suite was clean and comfortable. Bathrooms were a good size and we appreciated having laundry in the suite.
The amenities are excellent – beautiful pool, hot tub for adults only and another one for everyone. The games room was great – pool table (although the cues needed new tips), video games room, etc.
I appreciated how quiet the rooms were and the location just far enough from the noise of the village, but close enough that we could catch a bus just steps from the front door, straight into the village when we wanted to. One evening we were in the village late after the lumina experience, and my kids were taken aback by the crowds of screaming drunk 20somethings swearing and staggering around the streets during a pub crawl. I then realized how fortunate we were to be staying out of the chaos.
However, if you have lots of village centred activities, you may prefer a hotel right in the village in order to avoid the 15 minute or so commute in.
There is s little collection of shops across the street from Legends which included a well stocked grocery store, liquor store and Starbucks. My one complaint with legends is with the front desk staff. They were either incompetent or just rude. They didn’t seem to have usual front desk pleasantries which I found I missed. No “how was your trip” or “I apologize but your room isn’t ready” or “the elevator is that way”.
Clearly they haven’t taken pride in hospitality – it felt like they were running a cheap hostel. For example, there were zero luggage racks to be found and they didn’t seem to care.
When I read in the hotel guide that we could request one to be brought to the room for check out, the person answering the phone didn’t even attempt a fake apology, it was just “we don’t have anybody to do that.” When given my room key, it was just “here’s your room.” Without any direction as to where that actually was.
When we arrived and the room wasn’t ready they told us we could wait by the pool and phone the front desk periodically to see if it was ready as they don’t call guests.
When I asked what the number was, the front desk person didn’t know it and told me to look on the hotel phone. These are several examples but we just avoided front desk as much as possible because everything else about the hotel was so fantastic.
It’s not a deal breaker but it was surprising and a little irritating. Hopefully, management teaches them some very fundamental customer service skills
Great Location, Clean Rooms, Family Friendly
Right at the base of the Creekside Gondola (quieter and a few mins down the road from the base of Whistler’s Gondola) and steps from Dusty’s Bar and BBQ…Legends is a great place to stay.
More family-focused than the other two properties (be prepared for kids have a LOT of fun around the pool deck… but there is a small adult only area with hot tub) we really enjoyed our visit.
Our room was much bigger than expected…with a full kitchen (fridge, microwave, oven, dishwasher…), patio, and big soaker tub. The bed was really comfortable and the room was clean.
Staff were friendly (especially the housekeeping team).
Great Views and Ammenities
Wish we could have stayed in Whistler a few nights. We had 5 people so there are limited rooms available but Legends was awesome.
The room had a bedroom, as well as two, pull out sofa beds. Full kitchen, balcony overseeing the mountains and laundry as well if needed. I could wake up with that view everyday and not get tired of it.
There is small plaza across the street with a few shops and a grocery store. One thing about Whistler is that things close early so plan to do your shopping before 8 or 9 p.m. Outdoor hot tub/pool, and movies daily as well.
It is a few miles outside of the Whistler Village so if you want to be able to walk to the Village and the gondola it won’t work but for skiing, there is a chairlift right out the back of Legends.
We were there for downhill biking so had to drive to the village and park, but worked out find since we rented bikes there anyway
To pamper yourself - amazing location and very affordable
Legends is a well maintained and newer (built 2001) condo/hotel at the base of Creekside, and managed by Vail.
The hotel provides covered and heated parking, lockers, and, best of all, it is just 50 yards walking to the Creekside gondola, so nothing closer!. Has ticket office in hotel base, so getting tickets fast and easy, or ski school too, as right there. Stacked Washer / Dryer works fast and included in the unit, so we packed fewer clothes, saving luggage needs.
Gas fireplace in the room that works on a switch. Sort of a 2- butt max kitchen, so not large, but had what we needed. There is a small village for groceries, and liquor across the street, and Tim Hortons on the circle. Two large hot tubs, and heated outdoor pool. And Dusty’s is on the backside, so can walk for casual food if want.
Favourite meal, more pricey, is to just walk 10 minutes to RimRock, which has exceptional food and don’t need to drive to/from. Legends was an exceptional property, and with the Peak to Peak gondola that only takes 12 minutes, you can easily ski to Blackcomb and back to Whistler in a day. Staying at this property, you’ll likely ski Whistler, which has plenty of terrain and bowls, and offers the long Peak to Creek trail for those with energy at end of day, a solid 20++ minutes to ski to Creekside base, where the trail may or may not be groomed flat.
This is not a wild party place, and we loved avoiding the overall noise and busy in the village.
It is adult and family friendly, and you walk in under 3 minutes to the lift, with great apres ski hot tubs, and grills to cook on. Legends is our go-to spot from here out!
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