Let Mercantile Claims help you with Diamond Resorts Timeshare Release, Claims & Compensation
Owners of Diamond Resorts timeshares often find themselves trapped in infinite agreements with rapidly increasing maintenance fees, stemming ultimately from a mis-sold timeshare agreement. In recent years, there have been several ground-breaking rulings regarding mis-sold timeshares by many timeshare groups and resorts leading to refunds and compensation. Many owners of Bent Creek Golf Village timeshare agreements are entitled to or have already made claims.
There has been a huge increase in timeshare release enquires and complaints from clients with Bent Creek Golf Village timeshares.
Many concerns revolve around the following factors:
If you believe you had a Bent Creek Golf Village timeshare agreement mis-sold to you or you desire to exit your timeshare scheme, please contact one of our experts at Mercantile Claims or fill out the form below.
Tennessee beauty and hospitality.
Well, this was supposed to be our trip to Diamond’s Cabo Azul…but the hurricane delayed and eventually cancelled our trip there. So we had to pick another location and I had never been to Tennessee so I thought why not. I don’t golf, so I have no particular reason why I chose the Bent Creek Golf Village. My wife had no idea what to expect but once we received a welcoming e-mail from the concierge detailing all that there is to do in the area, we both got excited.
Bent Creek Golf Village is about 12-15 minutes east of Gatlinburg. Easy drive, occasional highway patrol on the road. The traffic is bad coming from I-40 down highway 66 so you may want to take I-40 a little further and enter from the east. The grounds are beautiful, quiet and away from the noise of Gatlinburg.
The staff is very helpful and we used the concierge for tickets etc. The basic one-bedroom has a porch that faces the parking lot. If you want one to face the golf course I suggest you upgrade. It will be worth it. The room was small, the sofa was uncomfortable and the kitchen tiny. But there is a stove. We had a queen size bed.
Not that we spent much time in our room. You are right across the street from the Great Smoky Mountain National Park which is stunning. Gatlinburg is your typical tourist town with all kinds of shops. North of Gatlinburg is Pigeon Forge which is a Vegas want-a-be, but hokier. Still, if you have kids, they will love it.
We will certainly return and get an upgraded room. Tennessee is beautiful and the people are friendly. If you have kids you may want to choose one of the Diamond resorts in Gatlinburg as there are more family related things to do there. But for a couple, this was a perfect location.
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Our team here at Mercantile Claims is always available to help you with any issues, concerns, or queries you have regarding your timeshare agreement. Below are some reviews and comments received from Bent Creek Golf Village owners and guests. If you have a more specific query please contact our team of experts and we will respond as soon as possible.
relaxing away from Gatlinburg
This is a wonderful place to relax. Yes, it is not near Gatlinburg, but that it a very good thing. You only want to go to Gatlinburg once. It is an awful place, full of traffic, nowhere to park cheaply, full of pancake houses or old-time photoshops. We drove into it only once and never again. If you do have to go there, the best way is to travel to city hall, park for free there and catch the trolley for 50cents each way, much cheaper than the $10 parking fees. There are back roads that you can use so that you miss out on Gatlinburg totally.
However, back to Bent Creek. We were lucky enough to get a 1 bed deluxe apartment with a hot tub in a screened off area on the balcony. This was used every night, especially after the day we went to Dollywood. The bed was very comfortable with enough pillows. There is a door out to the balcony from both the bedroom as well as the living room. It has a kitchen with dishwasher and plenty of cupboards as well as a washing machine and dryer.
We were on the second floor and there are 20 steps up to the apartment. A decent sized TV in both the living room as well as the bedroom. There was also enough wardrobe and drawer space. Car parking is outside the unit block, but several times when you come home late at night, there were none available and so you have to park outside another block. It might help to have numbered bays, one for each apartment and then if any family has 2 cars the second car could park by the reception block.
The swimming pool area never seemed to be too crowded. Sunloungers and chairs were provided, but they could do with cushions on the sun loungers as they were not too comfortable. There is also an indoor pool as well as a small hot tub which we did not use as we like the heat.
Bent Creek is situated in a valley between 2 high sided wooded slopes, which made it a very pretty place to stay. It is only at night when the lights are on in the cabins in the hills that you can see where other people are staying in the cabins in the woods. It is a fairly small property with the golf course at the bottom of the property. There are no restaurant facilities, but there is a very good dinner a mile or so down the road (Trish’s mountain diner) which opens for breakfast and lunch and offers good value and friendly service.
The staff members at Bent Creek are very helpful and very friendly, although the reception is only staffed between 7:00 and 23:00 The housekeepers whizz around in golf buggies, but as mentioned there is no midweek housekeeping service.
Would we go back to Bent Creek? Absolutely we will return, as the whole area is so beautiful and staying here is a good base to go and explore.
Loved the peace and quiet!
We enjoyed our Spring Break at Bent Creek. The one bedroom condo was a perfect size and had many amenities such as a refrigerator, microwave, stove, and washer/dryer combo. We saved money on breakfast and lunch and was able to do laundry as we needed.
We utilized the indoor pool, game room, and green space.
It was a great place to stay…it was nice to get away from the crowds in Gatlinburg and Pigeon Forge. The drive to and from Bent Creek was beautiful (and only about 15 minutes away from Gatlinburg.
It was the first time staying this far out on 321, so we discovered many new restaurants and places to go. One of the places was the Greenbrier entrance to the Great Smoky Mountains. Very secluded and stunning scenery.
Some cons (although minor) of Bent Creek: There was no daily maid service so you have to launder your own towels.
The employees zip around in loud golf carts ALL day long checking the trash. Like, ALL the time. I didn’t find the staff exceptionally friendly like some of the previous reviewers stated. They do keep good care of the facilities though.
We could not enjoy our balcony because there were tons of carpenter bees. They would dive bomb us if we stepped foot onto the balcony. They also would dive bomb us on the sidewalk as we came and went to the car.
There was about 20 cement steps up to the 2nd floor. It was ok for us, but older people and families with young kids might have difficulty.
Very peaceful Honeymoon!
A 5 night stay at Bent Creek was gifted to us for our honeymoon. Check-in was very quick and painless. The concierge wanted us to participate in a club/membership informational seminar, but only asked once and was very polite when we said we weren’t interested. The condo was very clean and spacious (under the bed we found a note saying “we clean under here, too”). We were greeted with a hand-written note and fresh flowers on the dining-room table welcoming us to our “home away from home.” There was not many people staying at Bent Creek, so parking was not an issue (though they do have ample parking). Check-out was smooth as well. We simple took the trash out, started the dishwasher and left. Bent Creek made our stay easy.
I do wish they were located closer to Gatlinburg. My husband got food poisoning and I had to drive about 15-20 minutes to find a gas station/store that was open after 11pm. Before 9pm there are many places to get snacks/food at within 3-4 miles of Bent Creek. If we were to stay here again, I would make sure I was more prepared for any unforeseen sickness.
Exceptionally helpful staff at lovely facility
We recently spent a week at Bent Creek and were impressed with the condo (one bedroom), which was spacious, with updated decor and lovely screened porch over-looking the golf course. It was very quiet, close to the Smoky Mountain National Park and Gatlinburg. What we especially appreciated, however, were the various people who worked at Bent Creek. We found the staff to be exceptionally welcoming and helpful.
Enjoyable setting
We used Bent Creek Golf Village as a place to stay while on a week long motorcycle trip from Minnesota. We were very pleased with the accommodations, finding them to be roomy, clean, and meeting our expectations for a Diamond Resort property.
We were located on the first floor with a screened outside dining/sitting area with a nice view of the grounds and hills. The buildings are quiet, though there were always people in units all around us. T
he nicest thing about our one bedroom unit was that it had its own washer and dryer (when we travel on our motorcycle we travel light, meaning we have very little clothing and that requires that we have to do laundry more frequently than most people).
We also found the staff to be friendly and helpful, though they didn’t have the best handle on eateries (their recommendations we 50/50 in terms of quality). Our only complaint is that we did not see housekeeping once during the week we were there (being fair, we really didn’t need any services).
We did see staff working to keep the outside areas well maintained and clean. Overall, we give Bent Creek high marks and if we return to the Gatlinburg area we would stay here again.
Highly recommend
We used our RCI timeshare points and rented a deluxe one bedroom apartment. We were welcomed by really excellent staff and then we walked in to our upper floor apartment. It had a great feel. We’d read that the apartments are small but there was plenty of space – a lounge with a dining area, a well stocked kitchen, a large bathroom with a really powerful shower and then a reasonable sized bedroom with another wash basin. The bonus was a private hot tub on the balcony, surrounded by a screen so no insects could fly in, which we enjoyed every evening.
The golf course on site is a really quirky one with narrow fairways, streams and lots of challenge but there are super friendly staff there and the golf is a reasonable price.
We went to a timeshare presentation which took 90 minutes but there wasn’t any pressure and they accepted our decision, so a painless experience! In return, we got a free round of golf each.
There’s a lot to do in the area – artisan trail, Cades Cove etc. Gatlinburg itself is really touristy and full of food stores, tourist shops and not to our taste but the rest of the area is beautiful.
Definitely, recommend this resort.
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