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The Westin Lagunamar Ocean Resort Villas & Spa Timeshare
Our team here at Mercantile Claims are always on hand to help you with any issues, concerns or questions you have regarding your timeshare contract. Below we have listed the most common questions we receive on a regular basis. If you have a more specific question please contact our team of experts and we will respond with an answer as soon as possible.
Awesome Group Vacation
This was our 7th trip to the Westin Lagunamar as owners. This year my husband and I brought 5 other guests and were treated like royalty. They all said it was one of the best vacation experiences they ever had. The rooms are never disappointing. Our concierge was very helpful and attentive, but not overbearing. The bar, pool and food service people were always available to meet our needs. The complex is lovely, clean, and ideal for a vacation. Love having the washer and dryer in our unit. We feel at home on our vacation away from home, but with amazing staff to take care of us. It is an amazing resort. Amenities are vast. We really enjoy the Sports Bar for casual dining, as well as the Market for meeting our needs for odds and ends. Both are reasonably priced. The location of the Westin is great for minimal walks to other restaurants and activities. We have never been disappointed with our stay and look forward to many more
Above and Beyond Again
My husband and I took some family and friends this time and we weren’t disappointed. Even though the Coronavirus continued to threaten activities and events back home, the staff at Westin continued to offer top-notch service! Jorge, Joaquin, Lennie Kravitz, EllieAna, Lomellie, all the front desk people!! What an awesome job all of you did to make our vacation stupendous even though you could see your guests dwindling as tourists were forced to cancel their week!! We truly appreciate how you make us feel when we visit and that’s why we always return to the Westin Lagunamar!!! Until next time- be well
Beautiful View and Nice Location
The Westin Lagunamar is a family-friendly resort that is conveniently located across from nice restaurants and shopping. The staff is friendly and helpful… have chosen this as a vacation spot our last four trips
Westin lagunamar never disappoints!
We have been coming to Lagunamar for more than 10 years and are owners. The spa has recently really exceeded expectations & I would encourage the 80 minute treatments as they cost only a bit more. Sylvia gave an awesome therapeutic massage. Outdoor morning yoga with Marisel is not to be missed. There are other classes offered as well, but I haven’t been able to fit them in! Concierges are super helpful for booking local restaurants and golf and the bell staff always go beyond! A beautiful property!
Great Resort, Glad to be Owners
Staying at the Westin Lagunamar Villas made our first trip to Cancun care-free. Close to lots of restaurants and shopping, the grounds are beautiful, including the view from the ruins located within the property. We were lucky enough to be upgraded to a first floor studio with a balcony facing the breach. Everyone at this resort is friendly and enthusiastically offers assistance with every request. Our room was immaculate, as were the grounds, everywhere.