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Las Brisas Timeshare Customer Reviews & Comments
Our team here at Mercantile Claims are always on hand to help you with any issues, concerns or questions you have regarding your timeshare contract. Below we have listed the most common questions we receive on a regular basis. If you have a more specific question please contact our team of experts and we will respond with an answer as soon as possible.
Was once a beautiful holiday complex but now tired and run down
We’ve been here for the past 6 years and it’s starting to get a bit tired looking it’s a shame really as it’s always been a cracking place and we’ve loved it here over the years also the kids can’t play with balls or inflatables in the pool it seems like the company are trying to make this place into a retirement village for the elderly so it’s with great regret we won’t be returning to las brisas and will be looking for other accommodation in playa blanca
Too British for a vacation in the Spanish Canary Islands
First, we are American and I understand that few Americans visit here, so that affects our perspective. Second, we are not timeshare owners. We booked our week from an online military vacation site. Perhaps Brits on holiday prefer a place that is quite British. For us, we were looking for a more cultural island experience. Since the island’s main commerce is tourism, everything here caters to its European guests and it takes some looking to find island culture.
With that in mind, Las Brisas is predominantly British and that includes the staff, food, and entertainment. There is no “island” or Spanish entertainment here. While we were steps away from the beach (and delicious seafood), the day menu at Las Brisas contained frozen fish sticks, frozen french fries (chips), frozen potatoe cakes (hash browns), canned veggies. Nothing is fresh or local – very disappointing! Fortunately, Las Brisas is in a great location, close to the Playa Blanca beach and great local food.
The villa – The 2 bedrooms, 2 baths, living room, and full (and very well stocked) kitchen were wonderful. It’s something we look for with 3 small boys and its makes for a much more comfortable and enjoyable vacation. Housekeeping and maintenance were great. The beds were small and hard and, though I slept well, my husband slept horribly and was sore the whole time. The mosquitoes were pretty bad. They ate up our kids faces until we found repellent. There is free Wi-Fi in the villa.
Las Brisas – I will NOT call it a resort! There are no typical on-site resort services: spa, gourmet restaurant, decent shopping, fitness room… The babysitting service advertised was unavailable while we were there, so even if we wanted to partake in the British impersonating singers, we couldn’t because the entertainment didn’t start until 9:30pm each night – long past our kids bedtime. The average age of the guests is probably 50+. There were a few families with children but it obviously catered to an older population. There is no fitness complex or organized physical activity (water aerobics, yoga…).
The grounds are quiet and very nicely landscaped. The heated pool is very nice but the owners have voted to only allow children from 10-11am and 1:30-4pm. Beyond those times, the pool is only open for quiet adult swimming. Las Brisas is a very simple complex with great villas but housekeeping is only once a week and there nothing else worth time at the complex. Come for the villa as a nice base camp, but don’t expect a resort!
We were here for Christmas but there were no Christmas activities available apart from a traditional British Christmas dinner and when we asked the front desk for recommendations for a local Christmas church service, they were not very helpful.
Playa Blanca – For the island, this is a great beach area with good food and nice beaches for swimming and sunbathing. We had a good experience at Tipico Canario for dinner with tapas-style squid, prawns, and mussels and a wonderful fresh mixed seafood entree.
Lanzarote – The island is a barren volcanic rock with lots of cacti and imported palm trees. It is a desert climate, so very dry. The wine country in the middle of the island was a nice surprise and worth a trip! There is a lot of locally made goat cheese. Since the island is small, it’s easy to see the whole thing in a couple days with a rental car. There wasn’t a whole lot about the island that interested us beyond the beaches. We prefer a more tropical island experience. Local food is fun, though, and we enjoyed the seafood and had fun trying the various preparations of goat, rabbit, and pork.
Pros: The villa was a nice base camp. The coffee was GREAT! Nice heated pool.
Cons: Too British. No local culture. No children’s services available. Hard beds. Horrible food. Limited pool hours. Uninteresting island
Beware hidden costs
- Great location – short walk to supermarket and seafront with plenty of bars and restaurants
- Roomy apartments – well equipped
- Linen and towels changed twice a week & beach towels could be exchanged daily
- Additional charge for water and electricity – not informed of this at check-in so 93 euros on last day came as a shock
- Apartment 61 and others at edge of complex next to waste ground – large amount of sand and dirt therefore blew over patio meaning we couldn’t eat outside or hang washing out. Gave up trying to clean patio furniture and had to dry washing inside – not ideal
Ona Las Brisas
Super place, very friendly and tidy, good staff, quality food, Reasonable prices to suit the wallet, Convienient to get toNice seating and a friendly atmosphere Good views, but quiet and peacful setting
What a disappointment!
We were looking forward to a peaceful break in pretty surroundings but it was more like holidaying on a construction site. There were workmen all over the site painting and building and furniture being delivered and old furniture being thrown out.
The area around the back gate looked like a scrap yard full of rubbish and the dustbin area was totally inaccessible,piled up with old furniture. The gardens and grounds which usually look so nice were destroyed by a firm of gardeners that were brought in from outside.
They went across the whole site with 2 chainsaws and just destroyed all the plants and shrubs cutting them back to unsightly bushes and the noise and mess they made was awful. The whole area was covered in weeds and they were cutting off the tops of all the weeds with a strimmer.
So now they have gone and it is left to the regular gardeners to try and tidy up. The number of Palm trees is still too many and many of the villa gardens are permanently in the shade. They have only been trimmed on the outskirts of the site so all of those in the middle are still in the shade.
Many of the villas are outdated and still have the original furniture some of which is in a poor state. It is worth asking to see photos before you make a booking. The swimming pool is still lovely although the life guard doesn’t seem to enforce the rules about inflatables. The bar and restaurant are greatly improved and the reception staff are very friendly and helpful.
It just doesn’t seem as if the management team doesn’t seem to care as much about Las Brisas and there is definitely room for improvement.