Holiday Inn Club Vacations Piney Shores Resort Timeshare

Our family will be travelling to a third world country soon and have been concerned about water quality there. Little did we know that it is the water quality at this Holiday Inn that should concern us. I thought everyone was forgetting to flush the toilet because of the yellow water. Then, I took a shower and when the drain didn’t work properly I saw yellow water backing up into the tub. We had to boil water just to brush our teeth. Most things in this resort are very dated. Loose faucets, peeling paint on cabinets and so forth. The cleanliness is ok. Not great, just ok. All in all, we found it to be below average for an establishment of this type

I really wanted to like this place.

But it just doesn’t live up to expectations. Customer service was horrible.

All pools down.

The inside pool has been broken for years according to a regular guest.

No extra linen for pull out bed.

Spider spiders everywhere including in my bed.

Pool nazi kicking us out at 9am because the pool opens at 10 (in the room it said common areas are often 8am-10pm).

Arcade costs a dollar per game and 40 tickets gets you a sticker. At this point, I can’t bring people back here this summer.

What a shame!!!

Buyer beware, The timeshare is a scam. The contracts are legally binding forever with no way out after buyer’s remorse. The maintenance and upkeep is terrible with maintenance fees going up every year.

horse riding was great. you need a car for this resort. food shop not open during the week. pools are not supervised and the resort is open to anyone..no guard on gate anymore. mini golf needs work but can be played. has tennis and volleyball. cute bbq for each block of cabins.

Never give your phone number. They won’t stop calling. Takes forever to get out of their system.

We have been coming here for about 20 years and each year there has been some sort of an issue. This was the worst, however, we checked in on Friday night and got into our room to discover our a/c wasn’t cooling, keep in mind that is was over 90 degrees and a sweltering 80 inside.

We called the office and they sent their service guy who brought in his handy, dandy thermometer and pointed it at the supply vent and told my wife that it is doing all it can do. We ask to be moved and he said that that was up to the office personnel. We then called the office and they were quick to say that they had nothing available. We ask if they had a portable air conditioner then again they had none. Seems to be a standard answer. The next day we called to say our air still wasn’t working and they sent two guys out to tell us that there was nothing wrong with the a/c but they put Freon in it. Again, it was still not cooling. We suffered thru the night and called again this time they brought us a portable air conditioner, I imagine that they have one of these when you complain enough. Needless to say, we cut our week short due to not being able to keep comfortable and the lack of support the office personnel gave us.  I am moving toward selling this due to bad service.