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Club Riza Reviews
We love Malta and if a tent was all that was available we would still go….whatever shortcomings Club Riza has it is not bad enough to complain about which is what most people do…..travelling is about enjoying the country you visit, not how many tv channels you get in the room.
Anyone watching tv while on holiday should just stay home.
Club Riza is a lot better than a lot of hotels I’ve stayed at. Thumbs up for Club Riza.
Value for money, can’t ask for more.
Week in April 2018
Just got back yesterday Tuesday 25th April from Club Riza Aparthotel.
Unfortunately, we were one of the people who got dragged in when we went to Malta 18 months ago. We took you the 1-year Timeshare thing has it delays for 18 months as we already had holidays booked for the coming year. Don’t get caught. If you like going back to the same place every year it might be for you and have the freedom to travel as a when you like and do it often it might work out.
I struggled to book the week I wanted and the hotel I wanted. We tried for the Sliema hotel first but fully booked so no joy,
I do have to say that the room we stayed in room 204 was spotless and they changed the bedding every 2 days which I did not think they would. Plenty of things in the 2-bedroom apartment for you to cook. T.V my husband was happy with the choice of channels.
All of the areas in the hotel are very clean and not a thing out of place.
Indoor and outdoor pool although cold.
We were concerned before arriving that they were going to try and sell us extra timeshare as a meeting was requested with the sale manage on the day after we arrived.
We said we were too busy. We then ended up meeting with Geoff on Monday but he knew he was flogging a dead horse with us.
Well if you want some life in a hotel and a bit of evening entertainment you won’t get this here.
As for the restaurant well don’t bother. Chicken and chips, fish and chips, nuggets and chips. No different meals from different countries. We did no see anyone eat there.
All in all if it like gods waiting room as there are mainly older people in the hotel and I am over 50 and my husband is over 60 and we were the youngest.
The receptionist was very good and you could have a laugh with them but not anybody else.
If you are happy to have a base for a holiday because you are out seeing the country it is a very good one and you know that your rooms are going to be spotless.
Not far from the bus station, loads of restaurants around and supermarkets.
All in all, we had a very good holiday and the weather was fantastic.
We purchased a trail year membership with Discover Access and unfortunately only were able to take advantage of one trip to Lanzarote. We booked our “Dream Break” before the membership expired at Club Riza.
We felt we were treated as second class customers because our membership was not renewed. Instead of the lovely pool view or even an open view we were promised we were on the ground floor overlooking a busy street and building site. We never used the balcony. When we asked for an upgrade we were told it was full.
However , on talking to other guests we found out this was not true. If we had a decent room it would have been better. The fridge did not cope with more than a few items so some things went off. The gas rings would either not light or kept going out. The blanket for the fold down bed was a disgrace.
On a positive note, it was very clean and the hotel staff were very friendly and pleasant. If going check out your room position first.
The room was good it was just in a terrible position.
Clean but dated
Club Riza is exceptionally clean and although the reception and pool areas are lovely, the accommodation is very dated. Our apartment was over the main lobby with no direct sunshine, and therefore very gloomy.
The staff are lovely and very helpful but unfortunately, the George Cross pub and “restaurant” let down Club Riza.
The menu is very limited, we couldn’t order a meal for 7.30p.m. as the kitchen would have been closed and the bar was closed before 9.30p.m
Does What It Says on The Tin
Club Riza is an apart-hotel and we visited it through our membership of discover access.
For clarity an apart-hotel is a hotel containing self-catering apartments but, through discover access, these apartments are available at a ‘per apartment’ price rather than per head. As a result, there are no surcharges for less than full occupancy. Naturally, the larger the apartment, the higher the price; albeit a very reasonable price.
We had a “sleeps 4” apartment (room 314) which overlooked the outdoor swimming pool (there is also an indoor heated pool) and provided a pleasant enough view over the bay.
The rooms were comfortable enough and just about everything required, for four people was supplied for self catering. The room was cleaned, very well, on a daily basis; as was the hotel at large. In fact we were impressed at just how clean the hotel staff maintained everything.
The hotel staff were warm and welcoming and always ready to provide advice and guidance.
There is not a great deal within the hotel, in terms of bars or restaurants, however there are many of these in the immediate area to the point were you could be spoilt for choice. Our favourite was The Plum Tree, about 300 yards from the hotel, smallish but cosy, great staff, good food and very decent helpings.
Mini-markets 50 yards and 150 yards from the hotel, for any self catering supplies. Larger supermarkets about 500 yards away around the square.
Overall, as our first visit to any apart-hotel, we were very pleasantly surprised with Club Riza and would recommend it to anyone wanting a self-catering holiday in Qawra.
Almost Adequate Apartment
Access to Riza is by membership of the club Access to Leisure.
We were invited to join at the Preluna hotel some years ago aligning up for 1 year membership and being awarded a ‘free’ holiday which we chose to take at Club Riza. We were allocated an apartment with fine views and plenty of sunshine. On this holiday we agreed to join for further 5 years. The purchase of a 4 way adapter overcame the shortage of sockets for charging phones, I pads etc. and we enjoyed the use of the pool, The George Cross Public House (with the drinks all from cans or bottles) and good food, service and company. The George Cross does not accept plastic – cash only.
The kitchen area, which adjoins the lounge/dining/additional sleeping areas, relies on natural ventilation which passes through the whole building with poor acoustic absorbing qualities so conversations and entertainment from apartments above and below can be somewhat annoying. The bathroom uses the same natural system although the problem is more with odours than noise.
Since joining for the longer period, we have returned several times, but have been allocated apartments in the one area of the building which does not attract any sunlight and is consequently darker and colder than the balance of the building. The shortage of power sockets has not been addressed – for example the Kitchen has just 2 sockets to feed the toaster, kettle and microwave. The gas ovens are difficult to light, a problem sometimes compounded by people trying to light the with strips of paper.
Most places in Malta seem to offer free Wi Fi – Club Riza does not, offering an expensive Ozone alternative. There is a charge for the safe key, and for the use of Riza’s bathing towels.
The Cleaning and Reception staff are terrific as is Marc who runs the Public House, Restaurant and offers a service of food in the rooms. The information about a new availability in Guernsey promised by our Representative soon after our arrival never materialised due to lack of printer ink. (We were there for a fortnight.)
In the years that we have been visiting Malta, there have been masses of changes, but Club Riza has not reflected the improvements. We will return but hope for better accommodation in the future so that the Trip Adviser Excellence stickers which in the past have been earned can again be justified.