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Calypso Cay Resort Customer Testimonials
Our team here at Mercantile Claims are always on hand to help you with any issues, concerns or questions you have regarding your timeshare contract. Below is some feedback and reviews from owners and guests of Calypso Cay Resort. If you have a more specific question please contact our team of experts and we will respond with an answer as soon as possible.
Nice suite, lousy gimmick
We got this free 2- night 3 Day package from our vacation company who received the promotion from a secondary marketing company called Trending Travels.
We were told it would be staying at the Holiday Inn Express Suites and Welcome Center and there would be a $45 Resort fee. not a problem. when we got to Orlando we were told it was $100.11 Resort fee and $150 security deposit which we had not been informed about we also were told we were staying at the Holiday Inn Express and it turned out we were staying at the Calypso Cay resorts no maid service no free breakfast wound up having to go purchase groceries the night we got there this was supposed to be a birthday trip for me wound up spending what we were told by trending travels would be a 90-minute presentation to get the extra free night Friday night, three and a half hours on my birthday because you couldn’t do it the day you checked in nor the day you checked out which left Saturday according to them.
The company that gave the presentation very nice but we already belong to a vacation club and told them we weren’t interested they told us some things that we didn’t find ethical but we parted amicably and did not have to pay the $350 fee that we also were told we would have to pay if we didn’t attend the presentation even though this weekend was supposed to be a free weekend as a thank you for joining our original Vacation Club we have since told our vacation club all that transpired and they were appalled and the Holiday Inn Express people since we did get to use their pool were very very nice and helpful but stay away from Calypso Cay and Don’t Go Near trending travels
Will never go there again. First few hours in timeshare and was killing water bugs.
When asked about mid-week exchange of towels was told there was none and I would have to wash towels that were given to me.
Was given one roll of toilet paper for each bathroom and was also told I had to buy my own.
Needs to be renovated.
You sunk into old sofa.
Carpet worn out.
Time share visit
We were offered a 5 day / 4 night visit through a promotional company selling timeshares.
Why wouldn’t they put you into their nicest rooms???
Instead we were in the villas that need a bit of work: stain in carpet, handles on faucets fall off, windows tough to open, door off the track and the worst part WE HEARD ALL MOVEMENTS of the people in the room above all night making it tough to sleep.
I found the timeshare company to be very unprofessional and tried to distance themselves from the condition of the Calypso AND the company that had booked us there??!!
The music WAS loud during the meetings and they did tell sad stories and talked in circles.
I will say the pool area and location are ideal.