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Bell Rock Inn by Diamond Resorts Reviews
This place sucks.
There is no management of the property. They are more concerned with selling time share than with helping the actual guests. For example why would you have a washer and dryer if clothes are going to just be sitting all afternoon. The laundry facility states that do not leave clothes unattended. Stay away
Really disappointed with the lack of cooperation from this resort.
We had reservations and due to an unexpected snowstorm of up two feet, we didn’t feel safe driving there in our rental car. I have stayed at several Diamond Resorts in the past, but no more. It would have been nice if they could have worked with us to change our reservation to one of their several other properties in the area. I understand that they also have no control over the weather, but they could have been more helpful to a returning customer.
I showed up at 4pm the room I was promised was not ready and not available and I was told they were fully booked
Staff is rude property looks run down and equivalent to staying at a motel 6. I was told to go to the sister property up the street and that I wouldn’t get charged a cancellation fee.
This property is very disorganized and I did get charged for one and they won’t remove it from my account.
They said a no-show I did show they didn’t have a room and now trying to charge me 85 for a room I never stayed in.
Worst customer service. Don’t stay at this dump !!!!!
Real pretty place...
But so is the Sistine Chapel. That’s what it felt like.
Some sort of freaky geriatric Museum.
Don’t bring your kids. Hell doesn’t even come here.
The Heat keeps you confined to your quarters.
And if you make too much noise in your room the ape downstairs will march across the ceiling with a broom they tell you that quiet time is from 9 p.m. to 9 a.m. don’t let that fool you every step you take is being monitored and the minute you slip up you’ll get a call from the concierge.
If you’re lucky they won’t have you and your children were thrown out into the desert in the middle of the night.
That hasn’t happened yet…
Yet and the shower will saw you in half. Who needs 90 PSI to take a shower I know car washes with less pressure than that. So come to the Belcamp read a book gaze longingly into the horizon and think of all the other places you could have been.
They’ve got really good pizza down the block